Break-Fix Support
Only When You Need Us. Always When It Matters.
Not every business needs a full-time Managed IT solution. For those times when you just need help — right now — StumpTown MSP offers reliable, on-demand Break-Fix Support Services.
Whether you're facing a sudden network outage, need emergency troubleshooting, or just require occasional tech support, our expert team is ready to jump in when you call.
What Are Break-Fix Support Services?
Break-Fix Support is our flexible, pay-as-you-go IT solution for businesses that:
• Don’t require ongoing managed services.
• Have internal IT staff but need backup support.
• Prefer to call in help only when issues arise.
We combine professional expertise with a local touch — because we live & work where you do.
We’re here when you need us most, whether it’s system or network outages, slow or failing workstations, virus or ransomware attacks, server crashes, email issues, Wi-Fi problems, or device connectivity headaches. From software installs to printer troubleshooting, if it’s broken or slowing you down, we’ll fix it, fast.
🛠️ When remote access isn’t enough, we show up in person. Our Boots-on-the-Ground / Remote Hands Services provide fast, dependable, on-site support when your business needs it most. Whether it's hardware troubleshooting, network issues, or critical system failures, we dispatch experienced local technicians to your facility — no third-party handoffs, no guesswork.
We handle:
🔌 Hardware swaps, cable retermination, & device setup.
📶 Network gear reboots, diagnostics, & connectivity checks.
🖥️ Workstation, printer, & peripheral troubleshooting.
🛜 Data Center, server room, or rack-level support.
📍 Local coordination with your remote IT team or vendors.
Responsive. Reliable. Rooted in your community.
That’s how we handle break-fix support — with real people, real tools, & real-time action when you need it most.
💬Still Having Trouble? Submit a ticket or Let’s Connect! for Help:
🛟 Open a Support Ticket
📬 Email support@stumptownmsp.com
📞Call 503-735-4774
🕒Support Hours: Monday – Friday, 9:00 AM - 5:00 PM PT
🗓️Book your Free Network Security Assessment
Break-Fix Support
With no monthly commitment, you get professional IT assistance, only when you need it.
Flexible by Nature
Don’t require ongoing managed services.
Backup for Your In-House Team
Extra support when your internal IT staff needs a hand.
On-Demand, On Your Terms
Call us only when issues come up, no contracts required.
On-demand help exactly when you need it
Not every business needs full-time IT. Our Break-Fix IT Support service gives you fast, expert support, only when it matters.
Real people. Real tools. Real-time fixes.
From hardware swaps to network issues, we show up when remote access isn’t enough— no third-party handoffs, just local experts who get it done.
