At StumpTown MSP, we act as your dedicated IT department —monitoring, maintaining, & securing your systems so you can stay focused on what matters most: growing your business. Let us handle the patches, updates, backups, & threats, so you can operate with confidence & agility.
We give our Managed IT Services clients priority response times over Break-Fix Support clients - & we deliver this at a discounted hourly rate.
For business who need basic Endpoint & End User Support.
Includes:
✅ Priority Support over Break-Fix clients
✅ Discounted Hourly Rates
✅ Onsite Support Included**
✅ Dedicated Account Manager
✅ Network Inventory & Documentation Management**
✅ User Onboarding / Offboarding Support*
✅ Basic Security Awareness Training (SAT)*
✅ Workstation Remote Monitoring & Management (RMM)*
✅ Helpdesk Ticketing Support
✅ Operating System & Third Party Patch Management
✅ Endpoint Health Reports
✅ Asset Warranty Tracking
✅ AntiVirus & Malware Protection EDR / MDR with 24/7 SOC
✅ Device Encryption / BitLocker Management*
✅ Office 365 Management*
✅ Email Spam Filtering & Phishing Protection
✅ Mobile Device Management (MDM)*
* Add Ons - Per Device or End User / Mailbox
** Hourly task at Discounted Rate for Managed Clients
For businesses who need Network Security Support.
Includes everything in Seedling, plus:
✅ Managed SonicWall Firewall Administration*
✅ Cyber Warranty**
✅ Windows Server Remote Management & Monitoring*
✅ Cloud Security Posture Management (CSPM)*
✅ User Access Review / IAM Oversight*
✅ Log Monitoring / SIEM-lite*
✅ Email Encryption / DLP (Data Loss Prevention)*
✅ Managed Switch Administration*
✅ Secure Remote Access via SonicWall Cloud Secure Edge
✅ Scheduled Penetration Testing & Vulnerability Scanning / Reporting*
✅ Backup & Disaster Recovery Solutions***
* Add Ons - Per Device or End User / Mailbox
** Must Qualify with Service Package Requirements
*** Priced Per TB for Backup Cloud Storage
For businesses who need strategic IT & OT management beyond their Network.
Includes everything in Sapling, plus:
✅ Virtual CIO (vCIO) Strategic Planning
✅ Quarterly Business Reviews (QBRs)
✅ Advanced Compliance Framework Support (HIPAA, PCI, etc.)
✅ Microsoft 365 Management (Azure, SharePoint, Entra)*
✅ Cloud Storage & File Sharing Management*
✅ Email Archiving / Retention Policies*
✅ Network Device & Web Services Monitoring*
✅ DNS Security Management
✅ Vendor Management**
✅ Custom SLA
✅ Audit & Policy Documentation Assistance
* Add Ons - Per Device or End User / Mailbox
** Add Ons - Per Vendor
Secure cloud migrations, infrastructure design, & strategic consulting to future-proof your IT. We tailor deployments to your goals, hybrid or private cloud; ensuring seamless integration, scalability, & cost-effective performance. Our strategic roadmaps align technology with your business objectives, driving innovation while maintaining resilience.
Proactive system management using Artificial Intelligence (AI) & Machine Learning (ML) to reduce manual workloads, detect anomalies, & prevent issues before they disrupt operations. Our 24/7 AIOps platform analyzes behavior in real time, automating responses & prioritizing critical alerts for peak performance.
Real-time protection against cyber threats with automated detection, incident response, & endpoint defense. We combine AI-powered threat intelligence & next-gen security tools to isolate & neutralize risks — from ransomware prevention to forensic analysis — keeping your team informed every step of the way.
End-to-end protection for both Information Technology (IT) & Operational Technology (OT) environments, including network segmentation, zero trust architecture, & secure remote access. We assess, segment, & harden your infrastructure to reduce attack surfaces — on-site, or in the cloud.
Ensure regulatory alignment with HIPAA, NIST, GDPR, & more through advanced encryption, granular access controls, & continuous risk assessments. Our ongoing monitoring & audits strengthen your compliance posture & minimize liability.
Comprehensive backup, recovery, & continuity planning tailored to your environment. We build reliable DR systems to minimize downtime & data loss, ensuring rapid restoration & regulatory compliance during any incident.
Empower your staff to be your first line of defense with engaging cybersecurity training. Our modules cover phishing recognition, social engineering avoidance, & best practices — reducing human error & strengthening your security culture.
Advanced email security to block spam, phishing, & malware before it reaches your inbox. Our filtering solutions use real-time threat intelligence to keep your communications clean & compliant.
Prevent sensitive data exfiltration with policy-driven DLP. Monitor, detect, & block unauthorized file transfers & ensure that corporate information remains secure — whether at rest, in motion, or in use.