Smart Tech. Local Roots.

Managed IT Services

At StumpTown MSP, we act as your dedicated IT department —monitoring, maintaining, & securing your systems so you can stay focused on what matters most: growing your business. Let us handle the patches, updates, backups, & threats, so you can operate with confidence & agility.

We give our Managed IT Services clients priority response times over Break-Fix Support clients - & we deliver this at a discounted hourly rate.

Seedling Plan -  $100/Month + Add Ons

For business who need basic Endpoint & End User Support.

Includes:
✅ Priority Support over Break-Fix clients
✅ Discounted Hourly Rates
✅ Onsite Support Included**
✅ Dedicated Account Manager
✅ Network Inventory & Documentation Management**
✅ User Onboarding / Offboarding Support*
✅ Basic Security Awareness Training (SAT)*
✅ Workstation Remote Monitoring & Management (RMM)*
✅ Helpdesk Ticketing Support
✅ Operating System & Third Party Patch Management
✅ Endpoint Health Reports
✅ Asset Warranty Tracking
✅ AntiVirus & Malware Protection EDR / MDR with 24/7 SOC
✅ Device Encryption / BitLocker Management*
✅ Office 365 Management*
✅ Email Spam Filtering & Phishing Protection
✅ Mobile Device Management (MDM)*

* Add Ons - Per Device or End User / Mailbox
** Hourly task at Discounted Rate for Managed Clients

Sapling Plan -  $200/Month + Add Ons

For businesses who need Network Security Support.

Includes everything in Seedling, plus:
✅ Managed SonicWall Firewall Administration*
✅ Cyber Warranty**
✅ Windows Server Remote Management & Monitoring*
✅ Cloud Security Posture Management (CSPM)*
✅ User Access Review / IAM Oversight*
✅ Log Monitoring / SIEM-lite*
✅ Email Encryption / DLP (Data Loss Prevention)*
✅ Managed Switch Administration*
✅ Secure Remote Access via SonicWall Cloud Secure Edge
✅ Scheduled Penetration Testing & Vulnerability Scanning / Reporting*
✅ Backup & Disaster Recovery Solutions***

* Add Ons - Per Device or End User / Mailbox
** Must Qualify with Service Package Requirements
*** Priced Per TB for Backup Cloud Storage

Redwood Plan -  $300/Month + Add Ons

For businesses who need strategic IT & OT management beyond their Network.

Includes everything in Sapling, plus:
✅ Virtual CIO (vCIO) Strategic Planning
✅ Quarterly Business Reviews (QBRs)
✅ Advanced Compliance Framework Support (HIPAA, PCI, etc.)
✅ Microsoft 365 Management (Azure, SharePoint, Entra)*
✅ Cloud Storage & File Sharing Management*
✅ Email Archiving / Retention Policies*
✅ Network Device & Web Services Monitoring* 
✅ DNS Security Management
✅ Vendor Management**
✅ Custom SLA
✅ Audit & Policy Documentation Assistance

* Add Ons - Per Device or End User / Mailbox
** Add Ons - Per Vendor

Managed Cloud & IT Strategy

Secure cloud migrations, infrastructure design, & strategic consulting to future-proof your IT. We tailor deployments to your goals, hybrid or private cloud; ensuring seamless integration, scalability, & cost-effective performance. Our strategic roadmaps align technology with your business objectives, driving innovation while maintaining resilience.

AI / ML Driven IT Operations & Monitoring

Proactive system management using Artificial Intelligence (AI) & Machine Learning (ML) to reduce manual workloads, detect anomalies, & prevent issues before they disrupt operations. Our 24/7 AIOps platform analyzes behavior in real time, automating responses & prioritizing critical alerts for peak performance.

Advanced Threat Detection & Response

Real-time protection against cyber threats with automated detection, incident response, & endpoint defense. We combine AI-powered threat intelligence & next-gen security tools to isolate & neutralize risks — from ransomware prevention to forensic analysis — keeping your team informed every step of the way.

IT / OT & Network Security Solutions

End-to-end protection for both Information Technology (IT) & Operational Technology (OT) environments, including network segmentation, zero trust architecture, & secure remote access. We assess, segment, & harden your infrastructure to reduce attack surfaces — on-site, or in the cloud.

Compliance, Risk & Data Protection

Ensure regulatory alignment with HIPAA, NIST, GDPR, & more through advanced encryption, granular access controls, & continuous risk assessments. Our ongoing monitoring & audits strengthen your compliance posture & minimize liability.

Disaster Recovery & Business Continuity

Comprehensive backup, recovery, & continuity planning tailored to your environment. We build reliable DR systems to minimize downtime & data loss, ensuring rapid restoration & regulatory compliance during any incident.

Security Awareness Training (SAT)

Empower your staff to be your first line of defense with engaging cybersecurity training. Our modules cover phishing recognition, social engineering avoidance, & best practices — reducing human error & strengthening your security culture.

Email Filtering

Advanced email security to block spam, phishing, & malware before it reaches your inbox. Our filtering solutions use real-time threat intelligence to keep your communications clean & compliant.

Data Loss Prevention (DLP)

Prevent sensitive data exfiltration with policy-driven DLP. Monitor, detect, & block unauthorized file transfers & ensure that corporate information remains secure — whether at rest, in motion, or in use.