Smart Tech. Local Roots.

Privacy Policy

StumpTown MSP, a division of Big B Managed Services
This policy explains how we collect, use, and protect your data.

1. What We Collect: Contact info Technical data Billing info Service & credential data Communication records

2. How We Use It: Provide and manage services Handle support and updates Improve offerings Send invoices Meet legal requirements

3. Who We Share With: Trusted vendors (e.g., Microsoft, NinjaOne)Payment processors Legal authorities when necessary Internal staff under NDA

4. Security Measures: Encryption MFA Regular audits and patching Cybersecurity compliance

5. Your Rights:
Request access, correction, or deletion.

6. Cookies:
Used to improve site experience. Disable in your browser if desired.

7. Retention: Data is kept only as long as needed for legal/business use.

8. Children’s Privacy: We don’t knowingly collect info from minors under 18.

9. Policy Updates: Posted on this website. Please review periodically.

💬Still Having Trouble? Submit a ticket or Let’s Connect! for Help:
🛟 Open a Support Ticket
📬 Email support@stumptownmsp.com
📞Call 503-735-4774
🕒Support Hours: Monday – Friday, 9:00 AM - 5:00 PM PT
🗓️Book your Free Network Security Assessment